Reinventing healthcare one patient at a time

Medical Emergency Alert

24-hour Medical Alert Service

Ellis Medicine's Medical Alert Service enables you to continue to live independently in your own home, and provides the peace of mind that you and your loved ones deserve. 

Ellis' Medical Alert Service minimizes complications that might arise from your living alone, by making sure that you quickly get help when you need it. This may mean dispatching an ambulance or simply calling a neighbor to look in on you.

How it Works

Ellis' Medical Alert Service gives you - the subscriber - the confidence and freedom to live on your own because there’s always someone standing by to help whenever you need it - 24 hours-a-day, 7 days-a-week. Whenever you need help, one press of a button on the Medical Alert Monitor activates a small in-home unit called a communicator. It puts you in touch with a caring representative who finds out what kind of help you need.

The Medical Alert Service reprensentative will call one of your friends, neighbors, or relatives - "responders" - who will come to your home to check on you. If more professional help is needed, the Monitor will call for it immediately. And if you press the button and cannot speak, the Medical Alert Service representative knows exactly what to do.

With the Medical Alert Service, your loved ones can rest assured that you are safe, secure and happy in your own home. If you do need help, our representative will call the right kind of help you need. This may mean dispatching an ambulance or simply calling a neighbor to look in on you.

Support Without Traditional Phone Service
Subscribers without traditional phone service can receive the same access to the Medical Alert Service. We offer a device with one-touch support that uses a long-range cellular antennae and provides two-way voice communication with emergency responders.

Support With You Wherever You Go
The Medical Alert Service Mobile-Mate gives subscribers the freedom to do the activities they love.  The Mobile-Mate uses location-based technology to alert the response center of their whereabouts should an emergency occurs.  The Mobile-Mate automatically detects a fall and provides hands-free, two-way voice communication with responders.  The Mobile-Mate may be worn or carried and is water resistant.

Wear the Medical Alert Service Pendant
The Medical Alert Service pendant automatically detects falls and alerts a representative of your emergency for quick assistance. The pendant can be worn as a necklace or clipped to a shirt or belt.

Medication Reminder and Dispensing System

MedSmart is a personalized automated solution that organizes, reminds, and dispenses medications so they are taken properly and on time.

This system improves medication adherence and reduces the risk of dosing errors to support independent living and improve quality of life.


  • Safe, convenient way to manage medications
  • Encourages better self-care and medication administration
  • Reduces risk of hospital admissions associated with dosing errors
  • Promotes adherence to treatment regimens

Safety, Security and Satisfaction

While people choose the Medical Alert Service for a number of reasons, they remain subscribers largely because of the caring response they get from the Medical Alert Service representatives every time they push their help buttons. Our staff takes the time to learn all about our subscribers. So when a subscriber presses his/her button, the highly trained representative who answers the call, knows the subscriber’s special needs and interests before he/she says a word.
The price of the Medical Alert Service is surprisingly affordable, and there is no need to make a long term commitment.

Complete an Application

Download and print an application to subscribe to the Medical Alert Service.

Return the completed application to:
Medical Alert Service
Ellis Health Center
600 McClellan Street
Schenectady, NY 12304

To contact Ellis' Medical Alert Service call 518.382.2224.