Reinventing healthcare one patient at a time
Reinventing healthcare one patient at a time
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Visiting Restrictions ≫ Visitor Guidelines

Ellis Hospital, McClellan Street Health Center, Medical Center of Clifton Park Emergent Care, and Bellevue Woman's Center have suspended ALL routine visitations to our patients, due to the increasing positive cases of COVID-19 nationally, regionally, and locally. No visitors will be allowed unless they meet the exceptions listed below. NO visitor will be allowed entry to visit a patient who has a pending or positive COVID-19 test, and no visitors under the age of 18 will be permitted entry to the facility. 

Click here to view or print our one-page Visitor Policy Document.

Chaplains and clergy members may visit at any time upon a patient’s request.  Chaplains and clergy members are not considered visitors and are considered support persons for the patient’s care.  Chaplains and clergy members may only enter the Ellis Residential and Rehabilitation Center (ERRC) at the McClellan campus under compassionate care exceptions such as end of life.  Chaplains and clergy members must provide proof of COVID test prior to entering ERRC and must communicate with ERRC leadership before entering.

Discharged inpatients may have one person meet them in the discharge lounge to review discharge instructions prior to leaving the hospital. Discharged ED patients may have one person meet them in the ED waiting room to review discharge instructions.

All visitors will be screened for travel history and any visitor who visited a state within the past 14 days referenced in NYS COVID-19 Travel Advisory will be denied entry unless the visitor has shown the negative COVID test results outlined by New York COVID-19 Travel Advisory.

There are compassionate care exceptions for certain patients that include:

  • Obstetric patients at Bellevue and the Emergency Department may have one support person at a time.
  • Neonatal Intensive Care Unit (NICU) patients may have one birth parent plus one significant other who must remain in the room for the duration of the visit.
  • Patients who are at the end-of-life may have two visitors.
  • Patients with disruptive behavior, in which a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor- staff members from group homes are considered an extension of the healthcare team and not a visitor; their presence may fulfill the role of meeting the patient's extended care needs.
  • Patients who need a caretaker to be trained for a skill in preparation of home care will be permitted a visitor for a limited education session only.
  • Minors under age 18 may have one visitor, parent, or guardian.

Visitor(s) of a patient that meets an exception will be allowed inside the Hospital, Emergency Department, Emergent Care or Urgent Care per the above criteria and will be restricted to the patient’s room. Once a visitor leaves a patient’s room, they must leave the hospital, emergent care, or urgent care facility.

All permitted visitors will be greeted upon entry to all facilities and may be turned away based on the concerns of securing patient and staff safety. 

All non-employed healthcare workers providing a service to Ellis Medicine will be screened upon entry to the facility.

Ellis Residential & Rehabilitation Center, under federal guidance from the Centers for Medicare and Medicaid Services (CMS) has restricted all visitation until further notice. In addition, Ellis Medicine will be screening all visitors at the main lobby at the McClellan Street campus. Infections like influenza and novel COVID-19 are especially dangerous to the residents and can be avoided.
This restriction DOES NOT apply for end of life situations only, as determined by administration.

If you have any questions or concerns regarding your loved ones, please feel free to contact their nursing unit manager.

Thank you for your patience and understanding as we put in new safety measures to limit the spread of the virus—and protect our patients, staff, and you!

Additionally, we have limited the number of entrances at our facilities.  Please use the following entrances to access the facility.  All visitors will be screened prior to entering certain areas.

Ellis Hospital- 1101 Nott Street 

Nott Street Garage Entrance- Please use the Nott Street garage for parking and enter the hospital through the main level of the Nott Street Garage.

Rosa Road Garage Entrance- Please use the Rosa Road garage for parking and enter the hospital through the emergency department main entrance.

Rosa Road Graham Lot- This parking lot entrance is closed to the public but can still be access for our Ellis Works and Radiation Oncology patients.

Medical Arts Building 1201 Nott Street- Please use the main entrance to the medical arts building or the entrance in the basement of the Nott Street parking garage.

McClellan Street Health Center- 600 McClellan Street

Please use the main entrance and park in the S parking lot across from the main entrance circle.  All surgical center patients need to use the main entrance to the facility.

Cushing Building 624 McClellan Street- Please use the main entrance to the Cushing building. 

Bellevue Women’s Center- 2210 Troy Schenectady Road

Please use the main entrance to the facility, all Breast Care Center patients will continue to use the Breast Care Main Entrance.

Click here to view and print


For more information and to access the most up-to-date information regarding COVID-19 (novel coronvirus):

CDC Website:

General Public Hot Line - 1.888.364.3065